FAQ

We accept Twint, credit card payments (Visa, Mastercard and Amex), Apple Pay, Google Pay and PayPal

Creating an account simplifies ordering and gives you instant access to past orders. When you place your first order, you'll have the option to create an account during the checkout process.

When you receive confirmation that your order has been picked up for shipping, it will include a tracking number that you can click to see the status of your delivery.

Yes, if you have a registered online customer account with Swiss Post.

To register, click here: https://account.post.ch/registration/

If you know you won't be home that day but would still like your order delivered to a different address, you can do so with My Post 24 or Pick Post. However, you must have an online customer account with Swiss Post. To register, click here: https://account.post.ch/registration/

Any questions? Write to us.